Answers to Your Frequently Asked Questions
Q: I placed an order and want to know...where is my shipment?
A: We just started shipping our first packages on Wednesday, October 25th. When your order has shipped you will receive a notification with tracking information. If you need to change your shipping address please contact us at that time or redirect using UPS.com. If you placed an order before 10/25/17, please allow 7-10 business days to receive your order. Thanks for your patience.
For orders placed after 10/25/17 please allow 5-7 business days.
Q: Other wineries ship to my state, why don't you? I need my Sweet Berry Wine!!!!
A: Wine is a highly controlled substance. There are different types of licenses and restrictions for different types of wineries. Las Jaras is considered a "virtual winery" which means we don't have our own dedicated wine making facility. This also means that although we are properly licensed to sell our wines wholesale and direct to consumer in the state of California there are a very limited amount of states outside California that will allow us to sell our wines directly to consumers. We are working on expanding our production and licensing. Sign up for our mailing list to find out about updates and state availability expansion.
Q: You are sold out of the wine I want, when will you restock?
A: All our wine is small production. When one of our vintages is sold out there will not be more available until the next vintage is released the following year. Sign up for our mailing list and/or wine club to be the first notified of new releases and wine availability.
Q: Who is does your distribution in California?
A: Due to our limited production and need we currently self distribute in California. We do not distribute outside of California at this time.
Q: When will you distribute and be available in stores outside of California?
A: We are working on this and hope to be available in stores outside California in 2018.
Q: When will you ship outside the U.S.?
A: It is our goal to one day distribute outside the United States but that time will likely be quite a few years off if only for the fact that we don't make that much wine! Additionally, buying directly through our website for shipment outside the U.S. is likely not viable for the foreseeable future.
Q: Do you have a tasting room I can visit?
A: We don't have a tasting room or way to tour our facilities. Sorry!
Q: I love your label art. Is there a way to get a print of it or something?
A: We don't have any prints or other merchandise that feature our label art at this time. Check the website at a later date or sign-up for our email list to get inventory and new stock notifications.