We are a small winery and our mission is to sell you wine wherever you may be and to get you that wine as soon as possible. With that said, there are limitations to what we can offer and do. Here they are:
We currently cannot ship to:
The wine ships from Napa, California. Shipping time can vary depending on order day, time, and destination. Please be prepared to wait 5 - 14 days to receive your wine. This timeframe is a guideline and doesn't guarantee an arrival time for your wine. The best way to do that is via tracking information emailed to you. The timeline for shipping may increase during the the Holiday Season (November/December.)
Due to our low production of wine we may limit orders to 12 bottles per customer.
Shipping charges are based on the weight of the shipment. View a list of state by state shipping and handling rates.
RETURNED Packages and RE-ROUTES:
1. If your package is RETURNED to us and you want your package re-sent you will be required to pay the carrier return fee (80% of original shipping charge) + a $15 reprocessing fee + a new shipping charge. Contact us directly to coordinate the re-ship. We are not made aware of returns until they reach our warehouse, this may happen a week or more after you're last failed delivery attempt. You can also opt to get a refund on your shipment minus the carrier return fee.
2. If you gave us an incorrect address, you caught it right away and you need a transit RE-ROUTE contact us. There is a $15.00 charge per package for incomplete or incorrect addresses given and a re-route of the package is required. Re-routes can happen only while the package is still in transit.
We reserve the right to hold packages if inclement weather poses a risk to the quality of wine.